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Millington Independent Travel
Main branch: First Floor, Waterstones, 26 Market Street, Leicester, LE1 6DP
Millington Independent travel is a leading independent travel agent in Leicestershire, specialising in long haul, individually-packaged holidays and European travel.
The originally company, Millington Travel, was set up in 1969, but merged with the Independent Travel Company in 2006.
The firm currently has four branches in Leicester, and employs 24 staff. Nigel Armitage is co-owner.
For many years, the firm had two separate employment contracts, one for Independent Travel Company staff and the other for Millington Travel staff.
They wanted to reduce it to one contract to avoid confusion and so all staff were working under the same times.
Co-owner Nigel Armitage was unsure how to implement the changes using the correct notice procedures for staff, which are laid out very precisely in employment law.
Nigel also wanted to ensure a minimal level of disruption while these changes were being made.
Nigel explains: “As soon as I told her about my dilemma, Jay set up a meeting with me. We only needed to have one further meeting after that, and the rest of our communication was done via email, which is really handy for me, as we do get ridiculously busy.
“Jay told me about all the new laws that were coming into effect that would be likely to affect what I wanted to achieve.
“She provided me with all the relevant information I need to sort it all out and go ahead, and in the end, the transfer went very smoothly.
“A problem which, until I approached Jay, had been playing on my mind, was sorted swiftly in under a month, and very cost-effectively.”
“If you want an HR solution with no nonsense, Jay should be your first port of call.”
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Jay was a great source of clear and supportive HR advice, often in very difficult and challenging circumstances.
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